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Privacy Statement

Last Updated: May 2023

  1. Introduction
    This Privacy Policy governs the collection, use, and disclosure of personal information when you use the ixorax website, as well as its projects and apps (collectively referred to as "the Platform"). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using the Platform, you agree to the terms of this Privacy Policy.
     

  2. Information We Collect

    1. Account Information
      When you register an account or subscribe to the Platform, we may collect the following personal information:​

      • Name

      • Email address

      • Username

      • Password

      • Date of birth (optional)

      • Phone number (optional)

    2. Payment Information
      To facilitate subscription payments, we may collect payment details such as credit card information, bank account details, or other payment credentials. We ensure that payment information is handled securely and in accordance with applicable payment card industry standards.

    3. Usage Data
      We collec      t information about how you use the Platform, including:
      Note: this data helps us improve the user experience, personalize content, and provide targeted recommendations.

      • Features accessed

      • Content viewed or interacted with

      • Frequency and duration of usage

      • Preferences and settings

      • User activity within the service​
         

    4. Device Information
      We may collect information about the devices you use to access the Platform, including:
      Note: device information is collected for security purposes, analytics, and optimizing the service for different platforms.

      • Device type

      • Operating system

      • Browser type

      • IP address

      • Unique device identifiers

    5. Location Information
      With your consent, we may collect your device's location information to provide location-based services or targeted content. This data allows us to personalize the experience or offer location-specific features.

    6. Communication Data
      If you contact customer support or communicate with other users through the Platform, we may collect and store those communications. This includes messages, emails, or other forms of interaction within the service.​
       

  3. Purpose of Collection
    We collect and use your personal information for the following purposes:

    • Account creation and management

    • Service provision and customization

    • Communication and support

    • Analytics and improvements

    • Security and fraud prevention

    • Legal compliance
       

  4. Cookies and Tracking Technologies
    The Platform uses cookies and similar tracking technologies to enhance the user experience, provide personalized content, and gather analytics. Cookies are small text files stored on your device that collect information such as preferences, session data, and analytics. By using the Platform, you consent to the use of cookies and tracking technologies as described in our Cookie Policy.
     

  5. Data Security
    We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure storage, access controls, and regular security audits.
     

  6. Third-Party Sharing
    We do not share your personal information with third parties, except in the following circumstances:

    • Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as hosting, payment processing, analytics, or customer support. These providers have access to personal information necessary to perform their functions and are obligated to maintain confidentiality.

    • Legal Compliance: We may disclose personal information if required by law, regulation, or legal process, or to respond to a valid legal request or investigation.
       

  7. Account Creation and Age Restrictions
    To access the Platform, you may be required to create an account. The Platform is intended for users aged 20 and above. We do not knowingly collect personal information from individuals under this age limit. If you believe we have inadvertently collected information from a user under

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